Shanghai Disneyland said last Friday it will allow visitors to bring their own food into the theme park.
Visitors will be allowed to bring in food for their own consumption, except for those requiring reprocessing or warm storage and those with pungent odors, said Johnny Xue, director of security, safety, fire and health at the Shanghai Disney Resort. Alcoholic beverages will still be denied access, while bottled beverages will be allowed.
The resort meanwhile said it will continue to expand the variety of food inside the park and encourage guests to use over 50 drinking water fountains and over 20 hot water dispensers for free.
The resort also pledged to change its security screening procedures, through notifications ahead of ticket purchases via all sales platforms and a friendlier and less intrusive screening process. Guests will be encouraged to open their bags, remove any banned items and return items themselves when security screening is completed.
“We understand that our guests may feel uncomfortable when undertaking security screenings,” Xue said. “The resort team has been working closely with various government departments to finalize these improvements and we aim to start the implementation immediately,” he said, adding that the resort will continue to listen and respond quickly to visitor feedback. He said the adjustments are to serve two goals: ensuring safety and security for guests and Disney employees, as well as, providing a more guest-friendly experience.
In a statement sent to China Daily, the resort listed food items that are prohibited, which include but not limited to: instant noodles that require hot water, food kept in containers with reheating capabilities and durian.
Alcoholic beverages, cans and glassware will still be prohibited, with the exception of small baby food jars.
The company said that while guests are welcome to enjoy their own food and beverages at designated picnic areas throughout the park, they must adhere to the city’s waste sorting regulations and help maintain a clean and tidy park environment.
For guests who inadvertently arrive at the park with prohibited items, the park said that it offers daily storage for a charge of 10 yuan ($1.4) per item.
The resort emphasized that going through security screening upon entry is in “accordance with relevant laws and by government directive”. It noted its employees conducting the checks are certified by relevant government authorities.